This course is all about maximizing human potential: your own, your teamís, and your organizationís. You will learn innovative leadership tools for establishing and managing prosperous firms while simultaneously creating a thriving career for yourself.
Leadership is about
coordinating the skills, talents, and resources of individuals and groups in
those combinations that best realize the organizationís opportunities. You
must make things happen, and often under conditions or schedules that are not
of your own choosing. Innovative leadership requires managers to be able to
diagnose problems, make effective decisions, influence and motivate others,
manage their personal contacts, bring out the best in their colleagues,
optimize cross-functional teams, and drive organizational change.
This course has two objectives: The first is to improve the quality of your decisions. You will learn to be aware of and to avoid common inferential errors and systematic biases in your own decision making. While intuition often serves us well, there are many decision traps that we tend to fall into on a repeated basis. These traps relate to how we think about risk and probability, how we learn from experience, and how we make choices. This course will teach you about the traps. It's true that each decision is unique and poses its own special problems. At the same time, there are many commonalities across decisions. Understanding a few basic principles can take you a long way. By the end of the course, you will have internalized the basic principles and will be able to avoid falling into the traps. Knowing what can go wrong and knowing the right questions to ask will help you think smarter.
The second course objective is to improve your ability to predict and influence the behavior of others. Even if you are completely rational yourself and require no tutoring whatsoever (there are always a few people who think this of themselves), you will still find this course useful. Managers, consumers, investors, and negotiators all make predictable mistakes. Therefore, understanding the psychology of decision making can give you a competitive advantage.